Hello, my name is Jon Chen.

User Experience Designer & Researcher
currently in Brooklyn, NY.


Case Studies

For my most recent case studies at Audible, please contact hello.jonchen@gmail.com for a deck walkthrough.

"modern luxury" At sea

A project that challenges the standard cruise booking process and site architecture.

Hospitality: Unified but distinct

A project to create a modular framework to capture the needs of 13 unique brands.

Lighthouse 360

A project that unified a highly successful dental product with light marketing solutions.

 

YODLE CRM

A project to create a light-weight customer management tool for small businesses.

SALES RELATIONSHIP MANAGEMENT

A project that optimized sales and increased healthy competition between representatives.

BILL SHARING 

A project that studied the ecology of bill sharing at restaurants and proposed a solution.